LiteBlue is the United States Postal Service’s (USPS) official online portal for employees. It provides a one-stop shop for accessing essential information, managing benefits, and viewing paystubs. However, if you encounter difficulties while using LiteBlue, USPS offers dedicated support channels to assist you.
When to Contact the Employee Service Line
For issues directly related to LiteBlue functionalities, employee benefits, or general inquiries, reach out to the USPS Employee Service Line. Here’s how to get in touch:
- Phone number: Dial 877-477-3273.
- Select Option: Once connected, press “1” to connect with a representative regarding LiteBlue or employee self-service concerns.
IT Support for Login or MFA Issues
If you’re facing problems logging in to LiteBlue, experiencing issues with Multi-Factor Authentication (MFA), or encountering technical difficulties, contact the IT Corporate Help Desk.
- Phone number: Call 800-USPS-HELP (800-877-7435).
This helpline is specifically designed to address technical glitches you might encounter while using LiteBlue.
Important Note: Be mindful of phishing scams. USPS will never ask for your login credentials or personal information over the phone. Always ensure you’re contacting the official USPS support lines mentioned above.